EN 
BG 
UA 
Useful Contacts
If you have any questions, you can contact us through:
Our hotline numbers from 08:00 to 20:00 every working day:
02 / 905 – 5555 and +380 / 322 – 465 – 075
E-mail: ua.support@egov.bg
Medical and health care Hotline
- 0800 20101
- Mon-Fri: 8:30AM - 17:00PM
- help@redcross.bg
The Bulgarian Red Cross, together with the Ministry of Health, has launched a new telephone line to help refugees from the conflict in Ukraine in Bulgaria.
Hotline for Legal Assistance
- 08888 19 745
- Mon-Fri: 9:00AM. - 17:00PM.
- 00359 2988 0057 / 00359 2980 2049 / 00359 2981 3318
- Mon-Fri: 9:00AM. - 17:00PM.
- refunit@bghelsinki.org
The Bulgarian Helsinki Committee (BHC), with the assistance of the United Nations High Commissioner for Refugees (UNHCR), has launched a hotline in Bulgaria for legal assistance to refugees from the conflict in Ukraine.
State Agency for Refugees with the Council of Minister
- 1233 Sofia; Serdika District; 114-B, Maria Luiza Blvd.
- +359 876 388 427 or +359 876 388 437.
- sar@saref.government.bg
- https://www.aref.government.bg/en
National Office for Legal Assistance
- Every day: 9:00 AM. - 17:00 PM.
- 0700 18 250
- nbpp@nbpp.government.bg
- https://mjs.bg/home/index/7fad28f3-f00e-4d7a-86c3-a570762aca1e
Ministry of Education and Science
National Employment Agency
Access for Deaf Refugees from Ukraine
Access for video-relay services
Direct Viber video calls for in Sign language for Deaf people
- + 359 877 951 718
- ukraine@deaf.bg
- Mon-Fri: 9:00am - 5:30pm
Psychological Help Hotlines
- 0893 631 573 - Burgas
- 0800 16 793 - Plovdiv
- 0882 247 454 - Veliko Tarnovo
- 0877 566 696 - Varna
- 0877 183 133 - Sofia
- 042/210-089 - Stara Zagora
Ukrainian Embassies and the Departments of Migration
- Sofia
Ukranian Embassy in Sofia
- ul. "Boryana" 29, 1618, Ovcha kupel, Sofia
- Tuesday - Friday: 9AM - 9PM
- 02 818 6828
- emb_bg@mfa.gov.ua
- https://bulgaria.mfa.gov.ua/
Directorate "Migration" in Sofia
- bulevard "Knyaginya Maria Luiza" 48, 1202 Sofia
- Tuesday - Friday: 8:30AM - 5:30PM
- 02 982 4808
- migration@mvr.bg
- www.mvr.bg/migration
- Burgas
Ukrainian Consulate
- ul. Al. Batenberg 2
- +359 56 844319
- puvrb@mbox.contact.bg
- https://www.mfa.bg/bg/
Directorate "Migration"
- Ul. Perushtitsa 63
- 056/856 809
- 056/856 557
- 056/856 573
- migration_burgas@mvr.bg
- https://www.mvr.bg/burgas
- Plovdiv
Ukrainian Consulate
- ul. “Tsar Kaloyan” 8, fl. 4
- +359 32/ 655 311
- +359 32/ 655 312
- office@consulukr-plovdiv.bg
- www.consulukr-plovdiv.bg
Directory “Migration”
- Ul. Volga 70
- 032/ 932 897
- 032/ 932 898
- migration_plovdiv@mvr.bg
- https://www.mvr.bg/plovdiv
- Varna
Ukrainian Culture Center
Directory “Migration”
- Ul. San Stefano 1, Varna
- 052/ 652344
- 052/ 652347
- https://mvr.bg/varna